Some portals provide solutions to improve corporate governance and efficiency.
#Diligent boards foga software#
Governance: Will This Board Management Software Improve Your Governance and Efficiency?. 
Customer service awards - like the numerous customer service awards Diligent Corporation has - can also be a key indicator of how external, third-party groups view the customer experience a board portal provider will provide to you as a customer. This is where it can be important to interview references from existing clients: sometimes the customer-service experience that may be advertised isn't executed as well as you might like. How do you know if the company you choose will actually understand your pain points and be able to solve your organization’s problems? Excellent customer service is necessary at the outset to train the administrator and end users, but this should remain a vital component on a continuing basis so that all users have the support they need to feel comfortable using the product. It’s like buying a car – while there are seemingly endless options, all cars are not equal. While there are dozens of electronic board apps to choose from, board portals are not a commodity.
Reputation and Service: How Is The Brand Received In The Board Portal Space And How Will They Be There For You?. The right solution for many organizations is easy for everyone to use and can provide better functionality than paper. A paperless board book is simpler for some and an easy switch but for others who have used printed board books for years, the right vendor will have options and training to help hesitant users jump in with two feet forward. Having the ability to read and annotate board materials like you could do with a hard copy is comfortable and functional an electronic board book should be as simple to flip through as paper, but with lots of additional advantages. For an application to be embraced by your board, it needs to be accessible from a multitude of devices, easy-to-use and accompanied by live support at any time. If the app you choose isn’t adopted, it’s a wasted investment that may leave you less secure than you were before. Adoptability: How easy is the board portal to use and is there training available?. However, remember that even the most secure route must also be the most user-friendly or board members may try to find a (less-secure) workaround. 
Make sure any potential vendor makes you comfortable with their security practices for your data. Portal software allows a business to feel secure in knowing their confidential and financial information is safe - or at least it should. If you want a secure solution, you need state-of-the-art security methodologies and encryption - not just another file management system for your board. Often, hackers are able to do this without a company even knowing its security has been compromised. Hackers work 24/7 trying to break electronic security and gain access to an organization’s systems to spy, steal, or extort. Security is the #1 worry of boards adopting a new technology, and with good reason.
Security: How secure is the board portal?. A great way to make sure your board portal supports your corporate secretary is to see what solutions the board provider you choose is working to develop their roadmap.įive main areas you should be sure to ask any potential portal vendors: As the technology continues to grow, be sure to choose a solution that provides the right tools for your corporate secretary to enable your board. Before the advent of online board portals, corporate secretaries were responsible for creating cumbersome paper board books and keeping them updated. Offline-syncing and a board portal app for iOS, Android, and the web browser are key features to keep your board nimble – choose a board portal solution that provides the best options for your board. Utilize resources like our buyer’s guide to help you choose the right board portal software for your organization and board. Decide what your “must-have items” are in a board portal like the addition of a secure messenger, D&O questionnaire help or 24/7 customer support. A paperless board portal can bring security and eliminate shipping costs, for example. Evaluate your current board book solution and identify your pain points.
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